Privacy Policy 

Overview

This Privacy Policy explains how YEM (“YEM,” “we,” or “our”) collects, uses, and protects information provided by visitors or customers when using our website or services.

We are committed to handling personal and business information responsibly and in accordance with applicable laws. This policy may be updated from time to time. You are encouraged to review it periodically.

Information We Collect

We may collect the following types of information:

• Contact information (e.g., name, email address, phone number)

• Company or business details (e.g., company name, industry, business role)

• Business location and shipping information

• Order, inquiry, and transaction details

• Other information voluntarily provided through surveys, forms, or communications

• Technical information via cookies or website analytics (see “Cookies” section)

How We Use Information

Collected information is used primarily to support our B2B operations and service delivery, including:

• Processing orders, quotes, and service requests

• Maintaining records for business transactions

• Improving our products, services, and website functionality

• Contacting you regarding orders, shipments, or business communications

• Performing market analysis or research to better understand customer needs

We do not use collected information to make guarantees or unverified claims about products or services.

Cookies and Analytics

Cookies are small files stored on your device to help us understand website usage and improve user experience.

• We use cookies to track traffic patterns, page usage, and website performance.

• Cookies help us remember preferences and provide a more efficient browsing experience.

• All cookies are used solely for analytical and operational purposes, not for accessing unrelated personal information.

You may configure your browser to refuse cookies. However, this may limit certain website functionalities.

Third-Party Links

Our website may contain links to other sites. Once you leave YEM’s website via these links:

• YEM has no control over third-party websites

• This Privacy Policy does not apply to information collected by other sites

• We encourage you to review the privacy policies of any third-party websites you visit

Controlling Your Information

You may exercise control over your information as follows:

• Opt-out of marketing communications where applicable

• Update or correct your personal or business information

• Contact YEM via email to request changes or updates to your information

We do not sell or distribute your personal or business information to third parties without your consent, except as required by law.

Data Deletion Requests

You may request deletion of your personal or business information from our systems. To do so:

1. Submit a request via email with subject “Data Deletion Request”

2. Verification: We may take reasonable steps to verify your identity before processing the request

3. Processing: Once verified, we will complete your request within a reasonable timeframe (typically 30 days), unless longer retention is required by law

Please note that certain information may need to be retained to comply with legal obligations, complete business transactions, or prevent fraud.

Data Security

We maintain reasonable administrative, technical, and physical measures to protect the data we collect.
While we strive to safeguard information, no method of transmission or storage can be guaranteed completely secure.